1. Help! I can't login, it keeps giving me the same login screen over and over again each time I try to login. Why is it doing that?

You're cookies are not enabled in your browser so we are not able to identify you as a subscriber. In order to use this site, you must have cookies enabled in your browser.

a. What are cookies?

Cookies are little pieces of data that can be stored on your web browser. Cookies are usually set by applications that are running on a web site you visit. The most common use of cookies are for visitor tracking, and limited customization. For tracking purposes, sites may place a cookie into your browser that is a simple time stamp, with that stamp they can monitor your trip through a site.

b. Why do we use cookies?

A "cookie" is a unique tag that is issued to the Internet customer and is used to identify individual computers. We use Cookies in our membership system to automatically log you in as a user. Cookies do not harm your computer in any way, they just help us as know who you are.

c. Are cookies a security threat?
No, cookies cannot access your system or retrieve information that isn't already broadcast by your web browser. Cookies cannot access your harddrive or send information about your computer system. Cookies are just simply a data storage system.

d. How do I enable my cookies?
To enable cookies, follow the instructions below for the browser version you are using.

Windows-based Systems (jump to Macintosh)
Internet Explorer 6
--Click Tools, and then click Internet Options.
--Click the Privacy tab.
--Click the Advanced button.
--Put a check mark in the Box for "Override Automatic Cookie Handling"
--At the bottom, select the "Accept" option under First-party cookies, and put another check mark in the "Always allow session cookies" box.
--Click on OK.

Internet Explorer 5
--Click Tools (menu item), and then click Internet Options.
--Click the Security tab.
--Click the Internet zone.
--Select a security level other than High. -or- Click Custom Level, scroll to the Cookies section, and then click -----Enable for both cookie options.

Internet Explorer 4.x
--Click View (menu item), and then click Internet Options.
--Click the Advanced tab.
--Scroll to the Security section.
--Under Cookies, click Always accept cookies.

Internet Explorer 3
--You cannot disable cookies in this version of Internet Explorer, but you can turn the cookies warning on and off. --Here is how you can turn the warning off so that cookies will be accepted automatically.
--Click View, and then click Options.
--Click the Advanced tab.
--Under Warnings, click to "de-select" Warn before accepting cookies.
--Click on Apply.
--Click on OK.

Netscape Navigator 4.x
--Click Edit (menu item), and then click Preferences.
--Click Advanced in the left-hand (white background) Category area.
--Select 'Accept all cookies' in the right-hand (grey background) options list.

Netscape Navigator 3
--You cannot disable cookies in this version of Netscape, but you can turn the cookies warning on and off. Here is how you can turn the warning off so that cookies will be accepted automatically.
--Click Options, and then choose Network Preferences.
--Click Protocols tab.
--Under Show an Alert Before, click to "de-select" Accepting a Cookie.

America Online Version 5
--In the AOL top menu bar, click on My AOL.
--Select Preferences from the drop down menu.
--In the Preferences window, click on WWW. The AOL Internet Properties window will appear.
--Click on the Security tab.
--Click on the Internet zone, then click on the Custom button on the bottom of the window. The Security Settings window will appear.
--Scroll down until you see Cookies.
--Click Enable.
--Click on OK.

America Online Version 3 and 4
--Click on MY AOL on your AOL Toolbar.
--Select Preferences.
--Click on the WWW icon. The AOL Internet Properties window will appear.
--Click on the Advanced tab from within the AOL Internet Properties window.
--Click to "de-select" Warn before accepting cookies.

Macintosh Systems (jump to Windows)
Internet Explorer 4 and 3
--Click Edit, and then click Preferences.
--Click the Receiving Files arrow.
--Click the Cookies button.
--Under When receiving cookies, select never ask.
--Click OK.

Netscape Communicator 4
-- Click Edit, and then click Preferences.
--Click Advanced in the menu on the left-hand (white background) side of the screen.
--Under Cookies on the right-hand part of the screen (gray background), click Accept all cookies.
--Click OK.

Netscape Navigator 3
--You cannot disable cookies in this version of Netscape, but you can turn the cookies warning on and off. Here is how you can turn the warning off so that cookies will be accepted automatically.
--Click Options, and then choose Network Preferences.
--Click the Protocols tab.
--Under Show an Alert Before, click to "de-select" Accepting a Cookie.
--Click OK.

America Online Version 4
--Click on MY AOL on your AOL Toolbar.
--Select Preferences.
--Click on the WWW icon. The AOL Web Preferences window will appear.
--Click on the Advanced settings button from within the AOL Web Preferences window.
--Click the Receiving Files arrow so that the Cookies button appears beneath it.
--Click on the Cookies button. The Cookie Settings window will appear to the right.
--Under When receiving cookies, select never ask.
--Click OK.

America Online Version 3
--This version of AOL for the Macintosh does not accept cookies. You must upgrade to AOL 4 in order to use TakingITGlobal as a member.

2. I enabled my cookies but I still can't login! What's going on?

Too many tries:
If you've made more than one attempt to login, the previous attempts may leave a conflicting version of your email address login on your browser that will interfere with a successful login. The solution is to flush or clear out your browser's disk cache, and also to clear out your browser's cookie folder or directory, but do NOT turn cookies off. To find out how clear your cache, see below.

3. I can't access your site! It brings me to a "this page cannot be displayed"!

You need to clear your cache. Here are instructions on how to clear your cache on the following different browsers:

Microsoft® Internet Explorer 4.0
Netscape® Communicator / Navigator 4.0
America Online® 5.0 (32 bit)
Microsoft® Internet Explorer 5.0
Netscape® Communicator / Navigator 6.0
America Online® 6.0
Microsoft® Internet Explorer 6.0
Netscape® Communicator / Navigator 7.0
America Online® 7.0
Macintosh / Microsoft® Internet Explorer 4.0, 4.01, 4.5, & 5.0
Macintosh / America Online®

Clearing Cache on Microsoft® Internet Explorer 4.0
Click View, and select Internet Options on the Internet Explorer menu bar.
Click the General tab.
Click Delete Files.
Click OK on the Delete Files dialog box.
Click OK.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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Clearing Cache on Microsoft® Internet Explorer 5.0
Click Tools, and select Internet Options on the Internet Explorer menu bar.
Click the General tab.
Click Delete Files.
Click OK on the Delete Files dialog box.
Click OK.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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Clearing Cache on Microsoft® Internet Explorer 6.0
Click Tools, and select Internet Options on the Internet Explorer menu bar.
Click the General tab.
Click Delete Files.
NOTE: Be careful not to select Delete Cookies instead of Delete Files as this will remove all the cookies stored on the computer.
Click OK on the Delete Files dialog box.
Click OK.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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Clearing Cache on Netscape® Communicator / Navigator 7.0
Click Edit, and select Preferences on the Netscape menu bar.
Click Advanced.
Click Cache.
Click the Clear Memory Cache button.
Click the Clear Disk Cache button.
Click OK.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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Clearing Cache on Netscape® Communicator / Navigator 6.0
Click Edit, and select Preferences on the Netscape menu bar.
Click Advanced.
Click Cache.
Click the Clear Memory Cache button.
Click the Clear Disk Cache button.
Click OK.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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Clearing Cache on Netscape® Communicator / Navigator 4.0
Click Edit, and select Preferences on the Netscape menu bar.
Click Advanced.
Click Cache.
Click the Clear Memory Cache button.
Click the Clear Disk Cache button.
Click OK.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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Clearing Cache on America Online® 5.0 (32 bit)
Click MY AOL, and select Preferences on the AOL menu bar.
Click the WWW button.
Click the General Tab.
Click Delete Files.
Click OK.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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Clearing Cache on America Online® 6.0
Click Settings, and select Preferences on the AOL menu bar.
Click Internet Properties (WWW).
Click Delete Files.
Click OK.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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Clearing Cache on America Online® 7.0
Click Settings, and select Preferences on the AOL menu bar.
Click Internet Properties (WWW).
Click Delete Files.
Click OK.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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Clearing Cache on Microsoft® Internet Explorer 4.0, 4.01, 4.5, and 5.0 for Macintosh®
Click Edit, and select Preferences on the Internet Explorer menu bar.
Click the arrow beside Web Browser.
Click Advanced.
Click Empty Now.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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Clearing Cache on America Online® for Macintosh®
Click Members.
Click Preferences.
Scroll down to Web.
Click Empty Cache.
NOTE: If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

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